Acceptable Use Policy
Help keep browsing safe and respect the people and content behind Lukarna. These principles apply to use of the development storefront.
Lawful, respectful use
Do not use the site to facilitate unlawful activity, fraud, impersonation, harassment or infringement of another person’s rights. Do not misrepresent sample products as verified merchandise or the development checkout as a completed transaction.
Protecting the website
Do not attempt unauthorized access, bypass security controls, introduce malicious code or interfere with other visitors’ access. Avoid automated requests that disrupt the service or evade access restrictions.
Information you provide
Do not enter payment card details, sensitive personal information or another person’s information without a lawful reason. Checkout fields are for an in-memory review only; no support-message or newsletter submission is available.
Photographs and other content
Respect the source licenses and photo credits. Images illustrate similar objects and do not establish supplier authorization for the sample catalog. Do not remove attribution or claim ownership of third-party content.
Reporting concerns
Report concerns to [email protected]. Do not publish personal data or exploit suspected weaknesses. A contact channel and incident response procedure must be established before launch.
Enforcement and consumer rights
The final operator should define proportionate abuse handling and access restrictions consistent with applicable law. This policy does not exclude mandatory consumer protections or grant access to private systems.
This page must be completed and approved before the store accepts orders.
A little clarity.
A more considered choice.
Products, shopping and the details in between.
Customer careCan I place an order today?
Not yet. Lukarna is a development storefront. You can browse, use the bag and review checkout details, but no order is created and no payment is collected.
Are these exact product photographs?
Each sample product has a distinct licensed real photograph of a similar object. The photos are illustrative, not verified photographs of supplier merchandise. Photo sources and licenses are linked on product pages.
Are prices and stock verified?
No. The current catalog, EUR prices and inventory are sample data. There is no live supplier inventory synchronization. Product facts and our selling prices must be verified before launch.
Which currency will I pay in?
EUR is the canonical pricing currency. USD, GBP and PLN use fixed illustrative conversion rates for display. Payments are unavailable; future charging in other currencies requires a configured provider.
Where can you deliver?
Delivery destinations, carriers, costs and timings have not been confirmed. EU countries in the address form do not guarantee shipping availability. See Shipping & Payment for the current status.
What is your return policy?
There are no live orders to return. The final seller must confirm withdrawal rights, return instructions, a return address and refund handling. The Refund Policy describes what is still awaiting verification.
Will my bag and currency be saved?
On this browser, non-sensitive bag contents, display currency and recent product IDs are kept locally when storage is available. Clearing site data removes them. Your bag is not a stock reservation.
Do you save my checkout details?
No. Contact and address details remain in temporary page memory for validation and a printable review. They are not submitted as an order and disappear when you leave or refresh checkout.
How can I contact Lukarna?
Email [email protected] or call +48 13 433 46 70. Postal address: Lukarna sp. z o.o., Naftowa 33A, 38-400 Krosno, Poland.
How do I care for the products?
Exact materials, dimensions and care instructions require supplier verification. Do not rely on illustrative photographs to determine suitability or safety. Follow the manufacturer’s instructions once verified products are available.